Security Center

Report a Lost or Stolen Card
To report a lost or stolen ATM or debit card, call (800) 500-1044.

Verified by Visa
Get an extra layer of security when you shop online. As an additional step to prevent, detect and resolve debit card fraud, First Alliance Bank has chosen to participate in Verified by Visa. A free, simple-to-use service, Verified by Visa confirms your identity with an extra password when you make an online transaction.

Read additional details about how Verified by Visa gives you peace of mind when you shop online and what you need to do to make sure your card is covered.

Guidelines for Businesses using Internet Banking Cash Management

Tips for Wireless Network Management

Tips to Avoid Phishing

Tips for Safe Online Banking

Mobile Banking Security Tips

Mobile Banking Safety Tips

External Links Disclaimer
The First Alliance Bank ("FAB") website provides links to other websites for convenience and informational purposes only. Users should be aware that when they select a link on FAB's website to an external website, they are leaving FAB's site. Linked sites are not under the control of FAB, and FAB is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. FAB is not responsible for any transmission received from a linked site. The inclusion of a link does not imply endorsement by FAB of the site, its content, advertisers or sponsors. External sites may contain information that is copyrighted with restrictions on reuse. Permission to use copyrighted materials must be obtained from the original source and cannot be obtained from FAB.

Privacy Policy
At First Alliance Bank, our mission is to meet the desires of our customers by being competent and successful relationship managers. As financial services professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly.

We believe the confidentiality and protection of customer information, within our virtual branch or our traditional bank, is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus, the safekeeping of information on visitors to our website, and current and former customers, is a priority for First Alliance Bank.

Our complete Privacy Policy is available here for your review.

Children's Online Privacy Policy
Whether to study, socialize, play games or learn something new, it's likely your children are spending time online. And as a parent, chances are that you're spending time thinking about ways to make sure they make smart and safe choices when they do. Among the many choices they're faced with online is how to deal with their personal information.

We recognize that protecting children's identities and privacy online is critically important and that the responsibility to do so rests with both the online industry and with parents.

The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from children under the age of 13. First Alliance Bank respects the privacy of children. We do not knowingly collect personal or contact information from children. First Alliance Bank is prohibited from conditioning a child's participation in an activity on the child disclosing more personal information than is reasonably necessary to participate.

Our website contains links to other internet sites that may be of interest to your children. Although our intent is to provide links to other quality sites, we cannot guarantee the safety and privacy of information provided to these linked sites. We are not responsible for the privacy, security, and use practices of nonaffiliated third parties to which our website may link. Parents should review the privacy policies of these sites closely before allowing children to provide any personally identifiable information. Please read the External Links Disclaimer section above.

Although First Alliance Bank does not collect personal or contact information from children, some websites do. Please make sure your children know what information should be private, and what information might be appropriate for sharing. We encourage you to monitor your children's internet use and to take an active role in giving / denying consent to websites that want to collect personal information about your child. Please note that if your child voluntarily discloses his or her name, email address, or other personal information, he or she may receive unsolicited messages from other parties. On the other hand, sharing some personal information may allow them to participate in certain activities or to get emails about promotions and events they're interested in.

Website Privacy Policy
This Privacy Policy is subject to occasional amendment.

First Alliance Bank respects the privacy of visitors to our website.

This privacy policy is intended to inform you of our policies regarding the collection, use and disclosure of any information you submit to us through our services. When you share information with us by using our services and accessing our website, we can make those services even better. By visiting our website and using our services, you agree to the terms of this Privacy Policy.

We collect anonymous data to provide better services to all of our users. Information is collected through Google Analytics by use of a cookie that collects anonymous traffic data. Any information collected by us will not be used to track or collect personally identifiable information, nor will First Alliance Bank share it with any third party other than Google. We may use this Anonymous Information to analyze usage patterns so that we may enhance our website, services and your user experience.

Please be aware that by using our services, including our website, you consent to the terms of Google's Privacy Policy as well as to ours. According to Google's Privacy Policy, Google will not share information about our site with any third parties unless Google (i) has our consent; (ii) concludes that it is required by law or has a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Google, its users or the public; or (iii) provides such information in certain limited circumstances to third parties to carry out tasks on Google's behalf (e.g., billing or data storage) with strict restrictions that prevent the data from being used or shared except as directed by Google.

Collection of your information can be stopped by setting your browser to disable all cookies.

Thank you for visiting the First Alliance Bank website and for reviewing our Online Privacy Policies. We hope you will visit us often!

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